Figured I might get a quicker answer here. Posted over in the NI forums but there's darn little traffic there. Now the quickload in K2 was easier to deal with. Known K5 problem or what? Any way to solve this issue? Granted I can still get to things by way of the Library tab in the browser and/or the Files tab but the quickload was nice when working in PT 10.3.2. Thinking that was the problem I rebuilt the quickload menu but that didn't help - still had missing entries. All folders of samples and instruments were moved to an external hard drive from the initial install. I can look at that folder with K5 open and not see in the quickload menu what's showing in the folder. I checked the folder in the Library folder in OSX that has what's supposed to be in the quickload menu and everything is still there (aliases to the original. Other libraries, like Kontakt Factory library, Retro Machines MK II, the old EWQLSO Gold Pro XP, the old Ra, etc. What's missing the children folders? All the piano libraries (like Berlin, etc.) and all the drum libraries (Abbey Roads, etc.) have lost everything after the parent folder. The parent folder(s) are still there but the children aren't. Restart K5 and certain sections of the quickload menu are missing. Set up manually the quickload menu (what a pain) in K5. Fully updated Kontakt 5 on an iMac 3.4 GHz running OSX Mountain Lion 10.8.2. The customer requests information about features, implementation, or configuration for Cisco’s hardware, software, or as a service product.I know we have a bunch of Kontakt 5 users here and maybe someone else has run into this. No impact on the customer’s business operations.

I have installed K5.6.6 with the installer which I backed up long time ago, but libraries arent being remembered by Kontakt this time - except Loegria from spitfire. Cisco hardware, software or as a service product is partially degraded. Hi, I recently reinstalled Mac OS 10.12.6 clean on my hackintosh. Minimal impact on the customer’s business operations. ' Duo Care customers: call Duo Support directly High, users may be unable to access applications Cisco hardware, software or as a service product is degraded. Substantial impact on the customer’s business operation.

High, outage prevents access to applications Cisco’s hardware, software or as a service product is down. Search the support section of the NI website for the phrase 'NI Uninstall Tool', download and run it. Critical impact on the customer’s business operations.

Unable to add library to kontakt 5